WEBSITE TERMS OF USE

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Last updated: 30 September 2026

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1. About these Terms

These Website Terms of Use (“Terms”) govern access to and use of websites operated by Cedilia Holding Company Pty Ltd trading as Celestial Events (“Celestial”, “we”, “us” or “our”), including celestialevents.com.au, starfallball.com and other websites that expressly link to these Terms (“Websites”).

Please read these Terms before using our Websites. By using the Websites, you agree to these Terms to the extent they form an enforceable agreement with you. Where required, we will ask you to expressly accept terms before using particular features or services.

These Terms govern website use. Purchases, event attendance, tours, memberships, competitions and other services are subject to their own applicable terms, which will be made available before you purchase or participate. Those specific terms take priority for the relevant transaction or activity if there is an inconsistency.

Nothing in these Terms excludes, restricts or modifies rights or remedies that cannot lawfully be excluded, including under the Australian Consumer Law.

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2. Using our Websites

You may use our Websites to learn about Celestial, browse our offerings, make enquiries and access available features for their intended purposes.

You must not:

use the Websites for unlawful, fraudulent or misleading activities;

impersonate another person or falsely claim an association with Celestial;

attempt to access accounts, systems or information without authorisation;

introduce malware or interfere with website security or operation;

collect other users’ personal information without authority;

submit unlawful, threatening, harassing or discriminatory material;

infringe intellectual property, privacy or other legal rights; or

bypass access controls or other reasonable security measures.

These restrictions do not prevent lawful criticism, genuine reviews or the exercise of statutory rights.

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3. Website content and intellectual property

Text, graphics, branding, photographs, videos, publications, downloadable resources and other materials published on our Websites (“Website Content”) are owned by, or licensed to, Celestial unless otherwise stated.

Rights in Website Content remain with their respective owners. Access to our Websites does not transfer ownership or grant permission beyond these Terms, any specific permission accompanying the content, or applicable law.

You may view Website Content and print or download reasonable extracts for personal, non-commercial reference. Downloadable resources may have additional conditions stated alongside them.

Unless expressly permitted, you must not reproduce, distribute, sell, license, adapt or republish Website Content for commercial or organisational purposes without prior written permission from the relevant rights holder.

Nothing in these Terms restricts uses permitted by law, including applicable copyright exceptions.

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4. Sharing links and using our imagery

You may share links to publicly accessible pages on our Websites, provided you do not misrepresent their content or imply an endorsement, sponsorship or partnership that does not exist.

Sharing a link does not grant permission to download and republish the photographs, videos, artwork or other material on that page.

Where Celestial owns or controls the relevant rights, prior written permission is required to use Website Content to promote another business, event, book club, fan club, community, organisation or membership service.

This includes promotional use by free or not-for-profit groups. An activity being free does not, by itself, give permission to reuse our content.

You must not present imagery from a Celestial event as imagery of another event or use it to suggest an unauthorised connection with Celestial.

These provisions concern Website Content and rights we own or control. Conditions governing photographs or recordings made by attendees at an event are addressed separately in the applicable Event Attendance Terms. These Website Terms do not transfer ownership of attendee-created material to Celestial.

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5. Trade marks and third-party material

Celestial’s names, logos and trade marks must not be used in a way that misleadingly suggests that a business, event, product, service or organisation is operated, sponsored, endorsed or authorised by us.

Nothing in these Terms prevents truthful references to Celestial or other uses permitted by law.

Third-party names, trade marks, books, characters, artwork and other intellectual property remain the property of their respective owners. Unless expressly stated, references to them do not indicate endorsement, sponsorship or an official partnership.

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6. Artificial intelligence and automated access

Except with our prior written permission or where permitted by law, you must not systematically extract or use Website Content in which we own or control the relevant rights:

to train, fine-tune, evaluate or develop AI or machine-learning models;

to build datasets or commercial content retrieval databases;

to reproduce our content through automated publishing systems; or

to create digital replicas, cloned voices or misleading synthetic depictions of Celestial staff, performers or guests.

Public availability does not itself grant a licence for these activities.

You must not use bots, scrapers or similar tools to systematically harvest Website Content or personal information without authorisation. This restriction does not prohibit ordinary search-engine indexing that respects our published technical instructions, assistive technologies, or other activities permitted by law.

You must not use AI-generated material to impersonate Celestial, fabricate endorsements or falsely represent an affiliation with us.

Celestial may use AI-assisted tools for activities such as drafting, administration, design, accessibility and content production. Any handling of personal information through these tools is subject to our Privacy Policy and applicable law. These Terms do not constitute consent to train AI models on your personal information.

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7. Accounts and website features

Where account registration is available, you must provide accurate information and take reasonable steps to protect your login credentials.

Please notify us promptly if you suspect unauthorised access. You are responsible for your own use of your account, but are not automatically responsible for activity outside your reasonable control.

We may reasonably restrict access to an account or website feature to address a security risk, unlawful activity or material breach of these Terms. Where practicable, we will explain the reason and provide an opportunity to resolve the issue.

Restrictions on website access do not automatically cancel an existing booking, membership or purchase, or remove your rights under its applicable terms or law.

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8. Content you submit

You retain ownership of any intellectual property rights you hold in reviews, comments, photographs or other content you submit.

Where you submit material specifically for publication on our Websites, you grant us a non-exclusive, royalty-free licence to host, reproduce, display and make reasonable formatting edits to it for that purpose. We may allow service providers to process it as necessary to provide that service.

This licence does not automatically authorise use in unrelated advertising campaigns, imply your endorsement, or permit AI training. Additional promotional uses will be covered by the permission requested when you submit the material or by a separate agreement.

You must have the rights and permissions necessary to submit the content for its intended use.

Private enquiries, booking information and support correspondence are not treated as submissions for publication.

We may moderate or remove submissions that are unlawful, infringing, abusive, spam or otherwise inconsistent with the purpose of the relevant feature. We will not remove a genuine review merely because it is critical.

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9. Privacy, cookies and marketing

Our Privacy Policy explains how we handle personal information, including information collected through enquiries, accounts, forms and website technologies.

Where cookies, analytics or similar technologies are used, relevant information and any required choices or consent mechanisms will be provided.

Visiting our Websites or accepting these Terms does not, by itself, constitute consent to receive marketing communications.

We send electronic marketing where we have the necessary consent under applicable law. Marketing messages will identify the sender and provide an unsubscribe facility.

You may unsubscribe at any time. We may still send necessary non-marketing communications about an existing enquiry, purchase, booking or account.

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10. Information, prices and purchases

We take reasonable care to keep website information accurate and current. Please contact us if you identify an error.

Prices, availability and offering details may change before a purchase is confirmed. Applicable charges, currency, inclusions and transaction terms will be disclosed during the booking or checkout process.

Changes to website listings do not retrospectively change a confirmed purchase. Any issue affecting an existing purchase will be handled under the applicable purchase terms and law.

Refunds, cancellations, delivery, membership renewals and event changes are governed by the relevant transaction terms and statutory consumer rights, rather than these Website Terms alone.

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11. Third-party links and services

Our Websites may link to third-party websites or use external ticketing, payment and other service providers.

Those providers may have their own terms and privacy policies. A link does not necessarily indicate endorsement, and we do not control independently operated websites.

Nothing in this clause excludes any responsibility Celestial has under law for goods or services supplied by us or on our behalf.

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12. Website availability and responsibility

We take reasonable steps to maintain our Websites, but cannot guarantee uninterrupted access or that every technical error will be prevented.

We may temporarily suspend features for maintenance, security or operational reasons. Where practicable, we will provide notice of significant planned interruptions.

Please keep copies of booking confirmations and other important transaction records.

Each party remains responsible to the extent required by law for its own acts and omissions. Nothing in these Terms excludes liability that cannot lawfully be excluded, limits non-excludable consumer guarantees, or removes remedies available under applicable law.

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13. Concerns and unauthorised use

If you believe Website Content infringes your rights, or wish to report misuse of our Websites, please contact us with the relevant URL and details.

Where we reasonably believe our rights or these Terms have been breached, we may request correction or removal, restrict the relevant website access, or pursue remedies available under law.

Any platform complaint or legal action will depend on the rights and circumstances involved. These Terms do not create ownership rights in material we do not own or control.

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14. Changes to these Terms

We may update these Terms to reflect changes to our Websites, services or legal requirements. The current version and its effective date will appear on this page.

Updates apply prospectively and do not retrospectively alter confirmed purchases or remove accrued rights. Where required, we will provide notice or obtain agreement before applying a material change to an existing service.

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15. Disputes and governing law

Please contact us first if you have a concern so we can try to resolve it.

This does not prevent you from contacting a regulator, obtaining advice, bringing proceedings or seeking urgent relief.

These Terms are governed by Queensland law, subject to any mandatory laws and consumer protections that apply. Nothing requires you to bring a claim in a jurisdiction contrary to rights you have under applicable law.

If a provision is unenforceable, it will be severed to the extent possible without affecting the remaining provisions. A failure to enforce a provision on one occasion does not waive the right to enforce it later.

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16. Contact

Cedilia Holding Company Pty Ltd trading as Celestial Events
Email: hello @ celestialevents.com.au

Please contact us for website enquiries, content permissions, intellectual property concerns or questions about these Terms.
 

 

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